Frequently Asked Questions
Everything you need to know about MCoBeauty products and orders.
Is MCoBeauty a cruelty-free brand?
Yes, we are proud to be 100% cruelty-free and PETA-certified. We do not test our products or ingredients on animals at any stage of production.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing your unique tracking number and a link to the courier's website.
What is your return policy?
We offer returns on items that are faulty or damaged. Due to hygiene reasons, we cannot accept returns for change of mind on opened or used cosmetic products.
Do you offer international shipping?
Currently, we ship to select international destinations. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your products vegan?
Many of our products are vegan-friendly. You can find a full list of ingredients on each product page to verify if a specific item meets your requirements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and 'Buy Now, Pay Later' services like Afterpay and Klarna.